• Free express shipping
• Free return - return label included
• Dryclean: A cleaning fee is included when you borrow. So... you can return them to us and we take care of it for you. To keep all your pieces fresh, we encourage you to air them out after each wear. To ensure the quality and prolong the life cycle of each garment, please make sure you don’t clean the item yourself. If the item absolutely needs to be cleaned please email or leave a message for our Customer Care team.

• Free Express Shipping
• We recommend to order 1-2 days before the date that you plan to wear it
• If you would like to receive your garment sooner, same-day delivery is available within the Sydney Metro for $25 (order should be placed before 1pm)

• Free returns
• Return packaging is included and reusable
• No need to clean before returning your garment
• Drop your garment off on the last day or the next day before 12pm
• If this falls on the weekend, please return on the next Monday by 12pm

1. Place the item(s) in the original reusable bags
2. Attach the pre-paid label provided on the package(s) and seal securely.
3. Drop your package off at your local Post Office on the specified return date, making sure to keep proof of postage as this has your tracking number.

We know wanting the right 'fit' can be nerve-wracking.

Our first suggestion would be to visit one of the outlets of the brand, and try the style there, before you place a rental order.

However if you have already made a 4,8,14,30 day order and on the off chance the items do not fit, return this item within 24 hours of your rental beginning and once your item arrives back, a full refund, minus $25 delivery & return charge, will be processed. We will also work with you to find a suitable alternative.

If you have any further questions, please get in touch with our stylist team.

Email us at hi@getrntr.com