Please review your order carefully before checkout. Due to our fast-processing times, we’re unable to add, remove, or change items, including size changes once an order has been placed.

We’ll do our best to assist if there is an error with your delivery address. However, once an order has been packed and collected by the carrier, address changes are no longer possible.

If your order has already shipped, we recommend attempting to redirect the parcel via the Australia Post app. If this is unsuccessful, the parcel may be returned to sender and re-shipped once received back at our warehouse

Unfortunately once your order has been placed, we are unable to retroactively add your discount code or gift card to the payment of your order.

The BEC + BRIDGE checkout is only able to accept one discount code or gift card code per order. Discount codes cannot be used in conjunction with any other offer or promotion.

1. This offer is available to customers who complete the SMS sign-up form on https://www.becandbridge.com.au/pages/sms-signup between Friday 17 July 2026 and Friday 31 July 2026 (inclusive), and consent to receive SMS marketing messages.
2. The 10% off code is displayed on-screen immediately upon submitting the form and is valid for 7 days from the date of submission.
3. Limited to one code per customer/mobile number. Customers who have already signed up or redeemed this offer are not eligible to receive another code.
4. The code is valid on full-priced items only and cannot be used on sale or clearance items.
5. Minimum spend of $200 (AUD) applies, calculated on full-priced items before shipping.
6. The code cannot be combined with any other offer, discount, or promotion.
7. Online: enter the code at checkout.
8. In store: show the code on your phone to a team member at the time of purchase.
9. Not valid on gift cards or bridal appointments.
10. No cash value and cannot be redeemed for cash.
11. Bec + Bridge reserves the right to amend, withdraw, or extend this offer at any time without notice.
12. Standard delivery and return policies apply to any purchase made using this code.
13. By signing up, customers consent to receive ongoing marketing SMS messages in line with our Privacy Policy and SMS Terms.
14. Nothing in these terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law

We currently offer the Afterpay buy now, pay later service to our Australian and US customers for a maximum purchase of $2,000 AUD. Please note that your personal spending limit with Afterpay may be less.

At the checkout, select Afterpay as your payment option and click 'complete order'. You will be redirected to the Afterpay portal where you can either login with an existing Afterpay account or create a new one.

We also offer Afterpay as a payment method at our Australian retail stores.

We currently offer the Klarna buy now, pay later service to our Australian and US customers for a maximum purchase of $2,000 AUD. Please note that your personal spending limit with Klarna may be less

At the checkout, select Klarna as your payment option and click 'complete order'. You will be redirected to the Klarna portal where you can either login with an existing Klarna account or create a new one.

We also offer Klarna as a payment method at our Australian retail stores.

Checkout our Klarna FAQs page for more information.

To ensure the hygiene of all garments, we are unable to accept returns and/or exchanges for swimwear or bodysuits unless the garment is deemed faulty.

Email us at returns@becandbridge.com.au with your order number, a brief description of the issue and some images of the fault or incorrect item.

We endeavour to repair any items with minor faults so they can be returned to you. Products that have a major fault may be returned for a refund, online credit or an exchange for another item.

Keep a copy of your return postage receipts as we will reimburse you for these costs if the item is confirmed to be faulty.

Yes! Any full priced items purchased with the 10% off welcome discount code are still eligible for a refund.

All online returns are handled by our third-party provider, Refundid. Depending on your location, you can choose from a refund, store credit, or an instant exchange. For more details and Refundid’s terms and conditions, click here.

Refundid operates independently from the retailers they partner with. To comply with AML (Anti-Money Laundering) regulations, they require customers to verify their details through a secure verification process. For more information, see the Refundid Privacy Policy here.

We are happy to provide an exchange or credit note for change of mind items that are unworn, with tags attached and within 14 days of the purchase date.

We are unable to provide a refund for change of mind.

All swim, accessories and footwear are final sale and for hygiene reasons cannot be returned for change of mind.

Sale purchases are final sale and cannot be returned for a change of mind exchange or refund.

Currently all online purchases must be returned by post back to the BEC + BRIDGE warehouse. Check out our Returns page for more information.

Store credits can only be redeemed for in store purchases at this time.

Gift Cards can be redeemed for both online and in store purchases.

You can check the balance remaining on your online store credit or online gift card here.

All online gift cards are valid for 3 years from the date of purchase or creation. Plenty of time to find something you love!

We offer three types of complimentary appointments:

Bridal appointments
Bridesmaid appointments
Event or ready-to-wear appointments.

All appointments run for 60 minutes, accommodating up to 8 guests.

You can book a private appointment on our Appointment page.

Simply select your preferred date and time, number of guests, and then fill out a short intake questionnaire. You will then receive both a booking confirmation and a calendar appointment email.

Book a private 60-minute complimentary appointment at a selected Bec and Bridge boutique and explore our bridal range with a dedicated team member.

Bridal appointments are available at the following selected stores:

Armadale
Double Bay
James Street
Karrinyup

To secure your appointment, please book at least 48 hours in advance. Should you need to reschedule or cancel, please provide at least 48 hours' notice.

Book a private, 60-minute complimentary appointment at a selected Bec and Bridge boutique and explore our bridesmaid range with dedicated team member. Bridesmaid appointments are available at the following selected stores:

Emporium
Armadale
Double Bay
James Street
Karrinyup

To secure your appointment, please book at least 48 hours in advance. Should you need to reschedule or cancel, please provide at least 48 hours notice

Book a private, 60-minute complimentary appointment at any Bec and Bridge boutique and explore our latest collection with a dedicated team member.

Available at all Bec and Bridge boutiques

To secure your appointment, please book at least 48 hours in advance. Should you need to reschedule or cancel, please provide at least 48 hours notice.

If your preferred date/time isn't available on our online booking system, it may mean that all time slots on that date are booked. You can join our waitlist in case a time slot becomes available on your preferred date.

Please note that there may be some styles that are out of stock and therefore unavailable to be tried on during the appointment. We recommend that you email the boutique ahead of time with your preferred styles and they will confirm current stock availability to avoid disappointment on the day.

We are happy to provide an exchange or credit note for change of mind items that are unworn, with tags attached and within 14 days of the purchase date.

We are unable to provide a refund for change of mind.

All swim, accessories and footwear are final sale and for hygiene reasons cannot be returned for change of mind.

Sale purchases are final sale and cannot be returned for a change of mind, exchange or refund.

Is this what you needed, or were you after something different?

We ask that if you need to reschedule or cancel your private appointment, you let us know with 48 hours notice. You can reschdule or cancel you appointment through your appointment confirmation email.