Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel. We endeavour to dispatch all orders placed before 1pm (AEDT) on the same day.
We ship all Australian orders using Australia Post. You can follow your Australia Post parcel using their tracking service here.
International orders are shipped using DHL Express. To track your DHL parcel please click here.
Australian orders shipped using the standard Australia Post shipping service will arrive 2- 5 business days, and Australia Post Express orders will arrive within 1 - 3 business days.
New Zealand, Asia + South Pacific, US, Canada, UK orders will arrive within 1 - 3 business days and all other international orders can expect to be received within 2 - 7 business days.
As an international customer (outside of Australia), please be aware that your home country may charge import taxes & customs duties when the order arrives at the country of destination.
These duties & taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees.
Same day shipping will be available as an option at the checkout until 11am Tuesday - Friday for customers who have entered an eligible Sydney metro post code in the shipping address at the checkout.
For any questions about this service, please contact our team on live chat or at enquiries@becandbridge.com.au
Orders placed with the same day shipping option before 11am Tuesday - Friday will be delivered by 5pm that day. Orders placed with the same day shipping option after 11am will be delivered the next day business day.
For any questions about your same day shipping order, please contact our team on live chat or at enquiries@becandbridge.com.au
If you are located in Australia, New Zealand and Asia the currency displayed is in Australian Dollars (AUD) and Australian sizing.
If you are located in the US, Canada, Central America, UK, Europe and the Middle East, all currency is displayed in USD$ and Australian sizing.
All of our products are displayed in Australian sizing. If you are an international customer, you can use our conversion chart to find your best size here.
If you have any questions about sizing please contact us, we'd love to hear from you!
Please head to our Shipping & Returns page here for all details on how to return your order.
No, we are unable to accept returns of swimwear unless the garment is faulty.
Any items purchased in an order using a discount code of more than 10% off are able to be returned for an online store credit only.
Sale items discounted at more than 10% are also able to be returned for an online store credit only.
We are so sorry if your purchase is not perfect!
Please email us at returns@becandbridge.com.au with your order number & a brief description of the fault/incorrect item & we can resolve this for you. Images of the fault or incorrect item would be very helpful also.
Products that have a major fault may be returned for a refund, online credit note or an exchange for another item. For items with minor faults, we can often repair these for you!
Please keep a copy of your return postage receipts as we will reimburse you for these costs if the item is confirmed to be faulty.
Purchases made at one of our boutiques must be returned back to the original location.
We recommend contacting your local boutique for more information about the in store returns policy.
You can find our boutique contact details here.
Store credit or gift cards purchased via our retail stores can only be redeemed in store at this time.
Online store credits or gift cards can only be redeemed on our website.
As per our standard returns policy, our Wedding Edit Collection has a 21 day return period for Australian customers and 30 day return period for international customers. You may return your order for a Refund if the terms and conditions of sale are met.
If you have any concerns regarding a return for this Wedding Edit collection, please contact us on live chat or at returns@becandbridge.com.au, we'd love to help you.
Unfortunately we don't currently offer exchanges, however if you need to swap over a size, style, colour etc - you may return your order for an online store credit & then use this to repurchase your preferred item (granted your preferred item is in stock at the time of purchase).
Once your order has been placed you may give us a call or email us to cancel your order. However, if your order has been dispatched we are not able to cancel or refund you.
If your order has been dispatched from our warehouse, you will have to wait until you receive it. You then can request a return with our returns department.
Unfortunately once your order has been placed we are unable to add in your 10% subscriber discount code.
Our Wedding Edit styles are exclusive to our online store only.
The limit of how much you can purchase at Bec + Bridge with Afterpay is $1,200 AUD. However, please note that your personal limit with Afterpay may be less. We recommend contacting Afterpay for more information about your personal limit at info@afterpay.com.au
