Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel.

We ship all Australian orders using Australia Post. You can follow your Australia Post parcel using their tracking service here.

International orders are shipped using DHL Express. To track your DHL parcel please click here.

* When "Authority to leave" is selected as the delivery instructions, the parcel will be left at the front door of the property or a safe location around the property. No signature will be required for delivery to take place. When this option is selected, Bec + Bridge cannot be held liable for stolen or missing parcels. The customer is accepting full responsibility of the safe delivery of this parcel when selecting "Authority to leave" on an order.

We highly recommend a signature required delivery as Bec + Bridge cannot be held liable for any parcels which go missing when the "Authority to leave" has been selected at the checkout page.

Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel.

We ship all Australian orders using Australia Post. You can follow your Australia Post parcel using their tracking service here.

International orders are shipped using DHL Express. To track your DHL parcel please click here.

* When "Authority to leave" is selected as the delivery instructions, the parcel will be left at the front door of the property or a safe location around the property. No signature will be required for delivery to take place. When this option is selected, Bec + Bridge cannot be held liable for stolen or missing parcels. The customer is accepting full responsibility of the safe delivery of this parcel when selecting "Authority to leave" on an order.

We highly recommend a signature required delivery as Bec + Bridge cannot be held liable for any parcels which go missing when the "Authority to leave" has been selected at the checkout page.

Australian orders shipped using the standard Australia Post shipping service will arrive 7- 14 business days, and Australia Post Express orders will arrive within 5 - 10 business days.

New Zealand, Asia + South Pacific, US, Canada, UK orders will arrive within 2 - 5 business days and all other international orders can expect to be received within 2 - 7 business days.

Australian orders shipped using the standard Australia Post shipping service will arrive 7- 14 business days, and Australia Post Express orders will arrive within 5 - 10 business days.

New Zealand, Asia + South Pacific, US, Canada, UK orders will arrive within 2 - 5 business days and all other international orders can expect to be received within 2 - 7 business days.

As an international customer (outside of Australia), please be aware that your home country may charge import taxes & customs duties when the order arrives at the country of destination.

These duties & taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees.

As an international customer (outside of Australia), please be aware that your home country may charge import taxes & customs duties when the order arrives at the country of destination.

These duties & taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees.

If you are located in Australia, New Zealand and Asia the currency displayed is in Australian Dollars (AUD) and Australian sizing.

If you are located in the US, Canada, Central America, UK, Europe and the Middle East, all currency is displayed in USD$ and Australian sizing.

If you are located in Australia, New Zealand and Asia the currency displayed is in Australian Dollars (AUD) and Australian sizing.

If you are located in the US, Canada, Central America, UK, Europe and the Middle East, all currency is displayed in USD$ and Australian sizing.

All of our products are displayed in Australian sizing. If you are an international customer, you can use our conversion chart to find your best size here.

If you have any questions about sizing please contact us, we'd love to hear from you!

All of our products are displayed in Australian sizing. If you are an international customer, you can use our conversion chart to find your best size here.

If you have any questions about sizing please contact us, we'd love to hear from you!

Please head to our Shipping & Returns page here for all details on how to return your order.

Please head to our Returns page here for all details on how to return your order.

You can check the balance remaining on your online store credit or online gift card here.  

All online gift cards are valid for 3 years from the date of purchase or creation. Plenty of time to find something you love!

No, unfortunately online gift cards are only able to be redeemed with online purchases. Let us know if there is something you saw in store that you would like to purchase though, as we may be able to source the item for you to purchase online.

You can purchase an in store gift card at any of our beautiful boutique locations. You can find your nearest boutique here.

You can check the balance remaining on your online store credit or online gift card here.

All online gift cards are valid for 3 years from the date of purchase or creation. Plenty of time to find something you love!

No, unfortunately online gift cards are only able to be redeemed with online purchases. Let us know if there is something you saw in store that you would like to purchase though, as we may be able to source the item for you to purchase online.

You can purchase an in store gift card at any of our beautiful boutique locations. You can find your nearest boutique here.

Online gift cards are unable to be returned, refunded or redeemed for cash.

The limit of how much you can purchase at Bec + Bridge with Afterpay is $2,000 AUD. However, please note that your personal limit with Afterpay may be less. We recommend contacting Afterpay for more information about your personal limit at info@afterpay.com.au

The limit of how much you can purchase at Bec + Bridge with Afterpay is $2,000 AUD. However, please note that your personal limit with Afterpay may be less. We recommend contacting Afterpay for more information about your personal limit at info@afterpay.com.au

Klarna is a payment option offered to our Australian customers that allows you to checkout now and split the payment of your purchase into 4 interest-free payments.

For more information, check out the Klarna FAQs page.

We currently offer Klarna as a payment option to our Australian customers only. At the checkout, select Klarna as your payment option and click 'Complete Order'. You will be redirected to the Klarna portal where you can either login with an existing account or create a new one.

Download the Klarna app to keep track of your orders and account.

To place an order with Klarna in our boutiques you will need to use the Klarna digital card functionality. Check out the Klarna website for more information.

Klarna is a payment option offered to our Australian customers that allows you to checkout now and split the payment of your purchase into 4 interest-free payment.

For more information, check out the Klarna FAQs page.

We currently offer Klarna as a payment option to our Australian customers only. At the checkout, select Klarna as the payment option and click 'Complete Order'. You will be redirected to the Klarna portal where you can either login with an existing account or create a new one.

Download the Klarna app to keep track of your orders and account.

To place an order with Klarna in our boutiques you will need to use the Klarna digital card functionality. Check out the Klarna website for more information.

You can book your private Wedding Suite appointment on our By Appointment page. Simply select your preferred date and time, add to cart and then proceed through the checkout as normal. You will then receive both an order confirmation and calendar appointment email.

We are currently accepting bridal parties of up to 8 guests in our Wedding Suite.

We offer 3 different appointment durations depending on the size of your bridal party. Any bookings made with an incorrect duration will be updated ahead of the appointment.

• 1 - 3 guests is 30mins
• 4 - 5 guests is 60mins
• 6 - 8 guests is 90mins

Yes, you and your bridal party will have the opportunity to try on selected in-stock styles from our Wedding Edit Collection.

Please note that there may be some styles that are out of stock and therefore unavailable to be tried on. Our main collection styles are not available to be previewed during your appointment.

Please email the Bridal Suite Coordinator and they can assist you with stock availability and ensure your desired styles are available for your appointment to avoid disappointment on the day.

A non-refundable deposit of $50 is required for all Wedding Suite bookings. You will be provided with a $50 online gift card during your appointment which can be redeemed against any purchases made on the day or on future Bec + Bridge online purchases.

Yes, Purchases made on the day will be packed and shipped the following Monday, ensuring your bridal party receives their individual package beautifully boxed and sent to their private address. This is subject to stock availability.

Should you and your guests prefer to take your purchase on the day, you will need to visit the Alexandria warehouse to collect the items. This is located near the grounds and only 5 minute drive from the Bridal Suite. Your Bridal Suite Coordinator will complete the purchase during your appointment and will call ahead to ensure the team has your order ready to click and collect from Alexandria.

Out of stock items can be pre-ordered at the appointment, and full timelines for pre-order stock will be available at the appointment.

We require 7 days notice of cancellation for any bookings. Your $50 appointment deposit may be forfeited for any cancellations made with less than 7 days notice. For any changes to your appointment availability, please contact bookings@becandbridge.com.au as soon as possible.

You can book a private appointment in our Wedding Suite on our By Appointment page. Simply select your preferred date and time, add to cart and then proceed to the checkout as normal.

We are currently accepting bridal parties of up to 8 guests in our Wedding Suite.

We offer 3 appointment durations depending on the size of your bridal party. Any bookings made with an incorrect duration with be updated ahead of the appointment.

• 1 - 3 guests is 30 mins
• 4 - 5 guests is 60 mins
• 6 - 8 guests is 90 mins

Yes, you and your bridal party will have the opportunity to try on selected in-stock styles from our Wedding Edit Collection.

Please note that there may be some styles that are out of stock and therefore unavailable to be tried on. Our main collection styles are not available to be previewed during your appointment.

Please email the Bridal Suite Coordinator and they can assist you with stock availability and ensure your desired styles are available for your appointment to avoid disappointment on the day.

A non-refundable deposit of $50 is required for all Wedding Suite bookings. You will be provided with a $50 online gift card during your appointment which can be redeemed against any purchases made on the day or on future Bec + Bridge online purchases.

We require 7 days notice of cancellation for any bookings. Your $50 appointment deposit may be forfeited for any cancellations made with less than 7 days notice.

For any changes to your appointment availability, please contact bookings@becandbridge.com.au as soon as possible.

Yes, Purchases made on the day will be packed and shipped the following Monday, ensuring your bridal party receives their individual package beautifully boxed and sent to their private address. This is subject to stock availability.

Should you and your guests prefer to take your purchase on the day, you will need to visit the Alexandria warehouse to collect the items. This is located near the grounds and only 5 minute drive from the Bridal Suite. Your Bridal Suite Coordinator will complete the purchase during your appointment and will call ahead to ensure the team has your order ready to click and collect from Alexandria.

Out of stock items can be pre-ordered at the Appointment, and full timelines for pre-order stock will be available at the appointment.

Once your order has been placed you may give us a call or email us to cancel your order. However, if your order has been dispatched we are not able to cancel or refund you.

If your order has been dispatched from our warehouse, you will have to wait until you receive it. You then can request a return with our returns department.

Unfortunately orders placed during sale/promo periods such as our 'Boxing Day Sale' cannot be cancelled once placed.

Once your order has been placed you may give us a call or email us to cancel your order. However, if your order has been dispatched we are not able to cancel or refund you.

If your order has been dispatched from our warehouse, you will have to wait until you receive it. You then can request a return with our returns department.

Unfortunately orders placed during sale/promo periods such as our 'Boxing Day Sale' cannot be cancelled once placed.

Definitely. You can recycle our online packaging bags with your soft plastics. Our new online packaging is made from natural waste materials such as limestone off-cuts. They are produced with zero water, pollution, acids, bleaches and is carbon neutral. Tell me more? Well, they are durable, waterproof, antibacterial and freezer grade. Yes, this means we highly encourage you to reuse these bags where possible. Can't find any use for it? Head to your local soft plastics bin here. 

Definitely. You can recycle our online packaging bags with your soft plastics. Our new online packaging is made from natural waste materials such as limestone off-cuts. They are produced with zero water, pollution, acids, bleaches and is carbon neutral. Tell me more? Well, they are durable, waterproof, antibacterial and freezer grade. Yes, this means we highly encourage you to reuse these bags where possible. Can't find any use for it? Head to your local soft plastics bin here. 

When purchasing on mobile, navigate to the checkout and tap on the 'Show order summary' drop down menu at the top of the page. Enter your discount code into the 'Discount Code' field and tap the black arrow button to apply to your code.

When purchasing on mobile, navigate to the checkout and tap on the 'Show order summary' drop down menu at the top of the page. Enter your discount code into the 'Discount Code' field and tap the black arrow button to apply to your code.

Unfortunately only one discount code can be used per purchase. This also applies to our gift cards.

Unfortunately only one discount code can be used per purchase. This also applies to our gift cards.

You may enter your discount code once you are checking out in our 'Information' page. Click the drop down "GIFT CARD / DISCOUNT" to enter your code.

You may enter your discount code once you are checking out in our 'Information' page. Click the drop down "GIFT CARD / DISCOUNT" to enter your code.

Orders will be dispatched on time, however there may be an additional few days added onto the delivery timeframe.

Please click here to see if your country has been impacted with delivery delays.

Please contact returns@becandbridge.com.au and our Returns Department will be able to assist you further.

We are still dispatching orders to countries that are in lockdown until further notice from DHL. If there are any issues dispatching to your country we will notify you.

Orders will be dispatched on time, however there may be an additional few days added onto the delivery timeframe.

Please click here to see if your country has been impacted with delivery delays.

We are still dispatching orders to countries that are in lockdown until further notice from DHL. If there are any issues dispatching to your country we will notify you.