- Full priced items (purchased online) - eligible for a refund or online store credit.
- Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an online store credit only (unless the item is faulty and meets the criteria for a refund).
- Swim - Due to hygiene reasons swim bottoms and one pieces cannot be returned.
- In store items - items purchased in store are eligible for an in store credit only.
- 10% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.
- Faulty/damaged items - please email us directly at firstname.lastname@example.org with your name + order number.
Check out the returns conditions below for more info about our returns eligibility.