- Full priced items - eligible for a refund or online store credit.
- VOSN - unable to be returned, unless deemed faulty by our team.
- Final sale items - unable to be returned, unless deemed faulty by our team.
- Swim - due to hygiene reasons swim bottoms and one pieces cannot be returned.
- In store items - items purchased in store are eligible for an in store credit only.
- 10% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.
- Faulty/damaged items - please email us directly at returns@becandbridge.com.au with your name + order number.
Before returning, please note:
- AU customers have 21 days from the date of purchase to return their order.
- International customers have 30 days from the date of purchase to return their order.
- Items should be unworn and in their original condition with all tags attached.
- Customers are to cover the cost of return postage (unless the items are deemed faulty by our team).
- Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days (excluding weekends and holidays) from the date your return tracking information shows delivered.