• Returned items must be unworn and in their original condition with all tags still attached (please note a $10 AUD cleaning fee may be deducted from your refund if your item(s) does not meet these requirements).
• Customers are to cover the cost of the return postage (unless your items are deemed faulty by our team).
• Australian customers have 21 days from the date of purchase to return their order.
• International customers have 30 days from the date of purchase to return their order.
• Swimwear is unable to be returned due to hygiene reasons.
• We recommend using a traceable service when posting your return to reduce the risk of theft or lost parcels.
• We do not currently offer exchanges.

• Returned items must be unworn and in their original condition with all tags still attached (please note a $10 AUD cleaning fee may be deducted from your refund if your item(s) does not meet these requirements).
• Customers are to cover the cost of the return postage (unless your items are deemed faulty by our team).
• Australian customers have 21 days from the date of purchase to return their order.
• International customers have 30 days from the date of purchase to return their order.
• Swimwear is unable to be returned due to hygiene reasons.
• We recommend using a traceable service when posting your return to reduce the risk of theft or lost parcels.
• We do not currently offer exchanges.

1. Visit the Return Your Order page and follow the prompts.

2. Once your request has been approved by our team, you will receive an email with the details of your return.

3. Please include your returns number in the parcel being returned to us.

You will need to post your return to the below address at your own cost:

BEC + BRIDGE RETURNS
UNIT H2/ 46 MADDOX STREET
ALEXANDRIA NSW,
AUSTRALIA 2015

1. Visit the Return Your Order page and follow the prompts.

2. Once your request has been approved by our team, you will receive an email with your return information.

3. Please include your returns number in the parcel being returned to us.

You will need to post your return to the below address at your own cost:

BEC + BRIDGE RETURNS
UNIT H2/ 46 MADDOX STREET
ALEXANDRIA NSW,
AUSTRALIA 2015

We are so sorry if your purchase is not perfect!

Please email us at returns@becandbridge.com.au with your order number and a brief description of the fault/incorrect item. Images of the fault or incorrect item would be highly helpful.

Products that have a major fault may be returned for a refund, credit note or an exchange for another item. For items with minor faults, we can often repair these for you!

Please keep a copy of your return postage receipts as we will reimburse you for these costs if the item is confirmed to be faulty.

Online purchases made via our website can only be returned online.

Any purchases made at one of our boutiques must be returned back to the original location and are only eligible for a in store credit. Our in store returns policy does differ from our online policy so we recommend contacting your local boutique for more information.

You can find our boutique contact details here.

We are so sorry if your purchase is not perfect!

Please email us at returns@becandbridge.com.au with your order number and a brief description of the fault/incorrect item. Images of the fault or incorrect item would be highly helpful.

Products that have a major fault may be returned for a refund, credit note or an exchange for another item. For items with minor faults, we can often repair these for you!

Please keep a copy of your return postage receipts as we will reimburse you for these costs if the item is confirmed to be faulty.

Online purchases made via our website can only be returned online.

Any purchases made at one of our boutiques must be returned back to the original location. We recommend contacting your local boutique for more information about the in store returns policy.

You can find our boutique contact details here.

Online store credit is issued in the form of an online gift card and is valid for 3 years from the date of creation. Online store credit can only be used on our online store currently. It cannot be returned for a refund or redeemed for cash.

Items purchased using an Online store credit can only be returned for an Online store credit (cannot be returned for a Refund).

Please note only one gift card can be used per transaction.

Online store credit is issued in the form of an online gift card and is valid for 3 years from the date of creation. Online store credit can only be used on our online store currently. It cannot be returned for a refund or redeemed for cash.

Items purchased using an Online store credit can only be returned for an Online store credit (cannot be returned for a Refund).

Please note only one gift card can be used per transaction.

Can't find your return slip from your parcel? Download it here.

Can't find your return slip from your parcel? Download it here